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Wednesday, October 30 • 9:00am - 9:30am
Trinity: A Journey using Open Source Tools with FreePBX & Asterisk

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We use FreePBX, Asterisk and other OpenSource projects to accomplish 3 goals: -Call Center High Availability, Using FreePBX and Asterisk to manage automatic HA and configuration for Emergency Situations on the go. -Deep Insight, Call transcription using DeepSpeech Machine Learning OpenSource Technology. -Continuous Operation, Provide Tools to the Operative Areas to make/revert changes on the go without technical delays.

avatar for Miguel Angel Torres Govea

Miguel Angel Torres Govea

VoIP/CTI Sr Leader, System Architect, Price Travel Holding
Computer Systems Engineer, tech enthusiastic, loves Maker Ideology. Currently works at PriceTravel Holding as VoIP/CTI Senior SysAdmin. At PTH he builds, maintains, and develops features/tools to the Telephony Communications Infrastructure and Call Center Software solutions that he's... Read More →

Wednesday October 30, 2019 9:00am - 9:30am EDT
Ballroom B